Get in Touch

What to contact us about

• Trouble with your account, a listing or a profile.
• Reporting a member, a message or a listing that concerns you.
• Questions about how the exchange works before you join.
• Press, partnership and media enquiries.

We reply to every enquiry within 1 to 2 business days.

What we cannot help with

Sitterly supports the connection between homeowners and sitters. We do not supervise sits, hold funds, arrange insurance, or mediate disputes between members. If something goes wrong during a sit, contact the other person first, and emergency services or a vet if anyone is at risk. You can always report a member to us afterwards.